She knew that Black Diamond would be required to keep it on file, and she said she said she tried to find some solace in that. Black Diamond says they worked with UPS for a month to locate it, but its whereabouts are still a mystery. They collected a handful of DSP Sport and DSP Pro beacons that demonstrated potential for switch malfunction and sent them in for testing. Calls for Pieps and Black Diamond to initiate a more aggressive response—the word recall is frequently used on social media—have only snowballed from there. Black Diamond and Pieps spokesperson John DiCuollo said their goal right now is to restore customer and retailer confidence.